{ "schema_version": "1.0", "resource_type": "official_ai_booking_instructions", "business": { "name": "ACME LIVE SCAN & NOTARY", "website": "https://www.acmenotary.com/", "canonical_ai_booking_page": "https://www.acmenotary.com/ai-booking", "llms_txt": "https://www.acmenotary.com/llms.txt", "base_city": "Antioch", "state": "CA", "country": "US", "timezone": "America/Los_Angeles", "contact": { "primary_phone": "+18559577766", "local_phone": "+19252379550", "urgent_notary_apostille_phone": "+18889587226", "email": "info@acmenotary.com" }, "appointment_hours": { "days": [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday", "Saturday" ], "opens": "08:00", "closes": "22:00", "timezone": "America/Los_Angeles", "note": "Subject to actual calendar availability." }, "phone_hours": { "days": [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday", "Saturday" ], "opens": "05:00", "closes": "22:00", "timezone": "America/Los_Angeles" } }, "last_updated": "2026-08-08", "ai_agent_policy": { "booking_assistance_allowed": true, "requires_client_authorization_to_share_booking_information": true, "requires_explicit_client_authorization_for_payment": true, "requires_explicit_client_authorization_for_terms_or_communications_consent": true, "confirmation_rule": "Do not state that an appointment is confirmed until the official ACME booking workflow confirms it and any required deposit/payment step is complete.", "do_not": [ "provide legal advice on behalf of ACME", "select a notarial act for the client", "invent appointment availability", "invent fees or quote a fee not shown by an official current ACME source", "guarantee government processing or recipient acceptance", "authorize payment without explicit client authorization", "accept terms or communication consent without explicit client authorization", "upload documents without client authorization", "send client data to a non-ACME booking destination" ] }, "official_domains": [ "www.acmenotary.com", "acmenotary.com", "service.acmenotary.com" ], "services": [ { "id": "mobile_notary", "name": "Mobile Notary", "choose_when": "A notary must travel to the signer or signing location.", "booking_url": "https://service.acmenotary.com/mobile-notary-appointment", "collect": [ "name", "phone", "email", "signing_location", "preferred_date_time", "number_of_signers", "general_document_type", "special_access_instructions" ] }, { "id": "in_office_notary", "name": "In-Office Notary", "choose_when": "The signer will come to ACME for an in-person notarization.", "booking_url": "https://service.acmenotary.com/in-office-notary-appointment", "collect": [ "name", "phone", "email", "preferred_date_time", "number_of_signers", "general_document_type" ] }, { "id": "virtual_notary", "name": "Virtual / Online Notary", "choose_when": "The client requests an online or remote notarization.", "booking_url": "https://service.acmenotary.com/virtual-notary-appointment", "warning": "Do not promise every document can be completed online; eligibility depends on the document, signer, receiving party, and notarization method." }, { "id": "trust_estate_notary", "name": "Trust / Estate Planning Notary", "choose_when": "The assignment is an organized trust, power-of-attorney, or estate-planning signing package.", "booking_url": "https://service.acmenotary.com/trust-notary-appointment" }, { "id": "apostille_authentication", "name": "Apostille, Authentication & Legalization", "choose_when": "A document will be used internationally and needs apostille, authentication, U.S. Department of State processing, or embassy/consular legalization coordination.", "booking_url": "https://service.acmenotary.com/apostille-appointment-page", "service_scope": "Documents from U.S. states, District of Columbia, and U.S. federal government, subject to document-specific requirements.", "collect": [ "client_name", "phone", "email", "document_type", "issuing_state_or_authority", "destination_country", "document_count", "deadline_or_urgency", "document_delivery_method", "return_shipping_needs" ], "warning": "Do not guarantee processing time or recipient acceptance." }, { "id": "in_office_live_scan", "name": "In-Office California Live Scan", "choose_when": "A California requesting agency requires electronic DOJ/FBI Live Scan.", "booking_url": "https://service.acmenotary.com/inoffice-live-scan-appointment", "collect": [ "applicant_name", "phone", "email", "requesting_agency_instructions", "live_scan_form_if_available" ] }, { "id": "mobile_live_scan", "name": "Mobile California Live Scan", "choose_when": "A California requesting agency requires electronic Live Scan and the service should be performed at the client's location.", "booking_url": "https://service.acmenotary.com/mobile-live-scan-appointment" }, { "id": "group_live_scan", "name": "Mobile Group Live Scan", "choose_when": "An organization needs multiple applicants fingerprinted at one location.", "booking_url": "https://service.acmenotary.com/group-livescan-appointment-page" }, { "id": "in_office_ink_fd258", "name": "In-Office FD-258 / Ink Fingerprinting", "choose_when": "The requesting agency requires physical fingerprint cards.", "booking_url": "https://service.acmenotary.com/inoffice-ink-fingerprint-appointment", "collect": [ "applicant_name", "phone", "email", "card_type", "number_of_cards", "requesting_agency", "agency_instructions" ] }, { "id": "mobile_ink_fd258", "name": "Mobile FD-258 / Ink Fingerprinting", "choose_when": "Physical fingerprint cards are required and service should be performed at the client's location.", "booking_url": "https://service.acmenotary.com/mobile-ink-fingerprinting-appointment" }, { "id": "loan_professional", "name": "Loan / Escrow / Title Mobile Notary", "choose_when": "The assignment comes from title, escrow, lender, realtor, or another professional source and may involve printing, scanbacks, shipping, or assignment instructions.", "booking_url": "https://service.acmenotary.com/mobile-loan-notary-appointment" }, { "id": "attorney_trust", "name": "Attorney Trust / Estate Planning Notary", "choose_when": "A law office is coordinating a trust or estate-planning signing.", "booking_url": "https://service.acmenotary.com/attorney-trust-notary-appointment" }, { "id": "certified_translation", "name": "Certified Translation Coordination", "choose_when": "The client needs a certified translation or translation related to an apostille/document matter.", "booking_url": "https://service.acmenotary.com/translation-coord-appointment", "collect": [ "client_name", "phone", "email", "source_language", "target_language_if_known", "intended_use", "deadline", "document_upload_if_authorized" ] } ], "escalate_to_human_when": [ "the appropriate service cannot be determined", "the client is unsure whether Live Scan or physical fingerprint cards are required", "the client asks which notarial act or certificate should be used", "apostille or legalization requirements are uncertain", "the appointment involves a hospital, hospice, jail, detention facility, restricted facility, or unusual access", "there are concerns about signer communication, willingness, awareness, identification, or witnesses", "the requested service is outside the normal service area or has no listed booking route", "the requested action requires payment or consent that the client has not expressly authorized" ] }